MG
Mariana G

1 reviews | Active since Aug 2015

07 Apr 2026, 05:34

Discovery life no service delay in payment

I contacted Discovery again on Thursday according to the lady who assisted me the money would be released into my bank account on 02 April 2026, but due to all the public holidays only reflect in my bank account on 07 April 2026, needless to say I still did not receive my payback which was suppose to be paid by the end of March. Sad to say but I have been quering my payback before the end of March and they were well aware of the delay but they did not do anything about it because they do not care at all. What should my next be? Cancel all my memberships?

0
Replies (3)
Discovery Life
Discovery Life's reply07 Apr 2026, 08:41
Official
Dear Mariana

Kindly note that an investigation into this matter has already been initiated. 

An acknowledgement was sent to you on 2 April 2026 confirming the next steps. 

Regards 
DISCOVERY LIFE 
MG
Mariana G's update07 Apr 2026, 10:48
Reviewer Update
Investigqtion initiated but no payment received. I received emails this morning *** that the money will be reflecting in my bank account after four working days, which I assume will be 10/04/2026 or next week Monday 13/04/2026??????
Would you have been satisfied with this kind of service I ask you kindly? This is now funds that should have been paid out at the end of March 2026 already?
Discovery Life
Discovery Life's reply13 Apr 2026, 11:18
Official
Dear Mariana

We confirm that feedback regarding this matter has been emailed to you. 

Regards
DISCOVERY LIFE