Discovery Life is not what they advertise to be. Your life and your family clearly is not a matter or importance to them

I took an hour on a call with Discovery Life call centre to apply for a life policy, then the medicals which was fine. My disappointment is that they assured me that everything would be finalised by month end, they had a few weeks to do everything, I canceled my other life policy as I was assured that they had everything they needed from me when I came back from holiday to my shock my Vitality was canceled, the gym deducted 993 instead of 378 as per instruction from Discovery, what's more is that I am now UNCOVERED TOTALLY. I have made SO MANY calls to Discovery life this week from MY cellphone, 4 agents and 1 manager promised to get back to me to sort it out it is a week later NOT 1 person has called I AM STILL NOT COVERED. ##bottom line... They don't care about you, you are just a number, you can die and leave your family uncovered they don't care. I should have stayed with Old Mutual and never have made this move. Bigger companies are not always better they sometimes just have better marketing in my opinion. I am so disappointed and so disgusted I would never have thought that I would get this level of service from Discovery Life. The excuse about a form that was outstanding (that they never even told me about) and that the broker had gone on leave is supposed to make up for the risks that I am facing.

***People this is your life, think well before canceling your current policies.