Discovery Life - ***********
I am going through a really difficult financal situation, my debit orders boucned in October, I made a plan for my debit orders to go off this month. Discovery Life debited my account twice (12.11.2019 and 14.11.2019), now my vehicle insurance, through Discovery will be bouncing again, this time because of Discovery Life, although I will be liable for this error.
This means I will need to make a plan for the shortfall as I get charged for bounced debit orders. This is really *********. To top it off I need to complete a request for refund form, it will take 3 days for that money to reflect in my account. I called Discovery Insure to inform them and all they could say is call tomorrow and we can see from there.
Absolutely fantastic Discovery Life, Discovery as a whole well done to your efficient and knowlegable team.
Thank you for bringing your concerns to our attention. Kindly note that we have made an attempt to contact you telephonically to discuss this further.
We were unable to reach you, but will respond to you via email.
Regards
Precious
DISCOVERY LIFE
Thank you for bringing your concerns to our attention. Kindly note that we have made an attempt to contact you telephonically to discuss this further.
We were unable to reach you, but will respond to you via email.
Regards
Precious
DISCOVERY LIFE
We confirm that the complaint has now been resolved. A formal resolution letter has been emailed to you.
Regards
Precious
DISCOVERY LIFE
We confirm that the complaint has now been resolved. A formal resolution letter has been emailed to you.
Regards
Precious
DISCOVERY LIFE
