1 reviews | Active since Aug 2011
Discovery life has become the big bad Wolf π€
I have always been a die hard Discovery customer but today I'm really disappointed with you. I had an emergency last month and had to reverse my premiums. Unfortunately the client made late payments and I could only pay the monthly premium and this month's late yesterday.. To my shock today I receive an sms to alert me that my policy has been cancelled. I mean how when you are supposed to give me a 30 day waiting period? Now you have become the same covers that exploits your customers. If anything happens to me it would mean I'm not covered and give my child the run around after loosing her parentπ π‘π‘π‘. I made payment yesterday so what now . I'm more disappointed than angry. The discovery I know would have called,email before taking such a drastic step. I guess now u are about making money only. I WANT MY COVER BACK π π π π π π π π
Thank you for your review. We have called you to acknowledge your complaint and confirm that we will be assessing your policy status.
Updates and/or feedback will be shared with you directly via email.
Regards
DISCOVERY LIFE
Thank you for your review. We have called you to acknowledge your complaint and confirm that we will be assessing your policy status.
Updates and/or feedback will be shared with you directly via email.
Regards
DISCOVERY LIFE
This is the Discovery that I've been loyal tooπ. Thank you for not only calling but also sms and email correspondence. I appreciate it. I have just received feedback that my policy has been reinstated π. I would appreciate it if u could debicheck as Nedbank can't do it from their side.
Again thank u π
This is the Discovery that I've been loyal tooπ. Thank you for not only calling but also sms and email correspondence. I appreciate it. I have just received feedback that my policy has been reinstated π. I would appreciate it if u could debicheck as Nedbank can't do it from their side.
Again thank u π
Your complaint has now been resolved.
Regards
DISCOVERY LIFE
Your complaint has now been resolved.
Regards
DISCOVERY LIFE
