EvdW
Eben van der Westhuizen

1 reviews | Active since Aug 2014

09 Apr 2021, 15:39

Discovery Life - Don’t trust them

Discovery double deducted my premium when I moved my life policy. I have phoned them and explained that I joined in the middle of the month so that the policy can be active the next month. They deducted the full premium for the current and next month. I would recommend to stay far away from Discovery. I am going to cancel my policy and move back to Momentum.. They didn’t even prorated the amount which indicates that they can not be trusted.

0
Replies (2)
Discovery Life
Discovery Life's reply12 Apr 2021, 09:26
Official
Dear Eben 

Thank you for bringing your concerns to our attention.  Kindly note that an email requesting more information will be sent to you shortly. 

Regards

Precious 
DISCOVERY LIFE

Discovery Life
Discovery Life's reply21 Apr 2021, 22:11
Official
Dear Eben

We confirm that the complaint has been resolved, and that a formal resolution letter has been forwarded to you. 

Regards

Precious
DISCOVERY LIFE