Discovery Life Can't Respect my Requests How are they going to look after my Family

Discovery Life Broker Came to see - they made a good offer - signed documents - But i requested they do not deduct anything until I cancel my old policy - he makes a note and off he goes

The next thing I know end of the month the deduction comes through after i specifically stated do not deduct anything

I contact the the broker to request a refund and to cancel product immediately They respond by saying they can refund me or skip the next payment I requested the product to be cancelled

One month no payment comes next month all of sudden a payment comes off. I send the emails where i requested the cancellation they send me a email back that i must give a months notice and fill out documents to cancel, why should i fill out documents and give a months notice after i have already informed you i dont want the product and you have no interest in looking after my life and family all you want is the money, 1st you couldn't do something as simple as not deducting as i requested, 2nd you dont cancel after i asked you to, 3rd you want me to complete forms for a product i cancelled and did not authorise. This is the worst type of service I have received Wait it gets better they continue to deduct money from my account causing me financial problems, i must waste time making calls to my bank, i must waste time sending stupid emails and messages like these when all you should have done months ago is cancel the product when i asked