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ravendran N

1 reviews | Active since Jul 2015

18 Mar 2021, 12:10

Discovery life can't assist with my medicals

I am so ****ed of with the life cover that is offered to me by Discovery. I spend alot of money on your medical aid and fees yearly and you can get a nurse to do my blood so I could be insured. My entire family and friends have being covered under Discovery. I will definitely pass the message how I am being treated as your client. I am based in Ladysmith

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Replies (3)
Discovery Life
Discovery Life's reply18 Mar 2021, 13:11
Official
Dear Ravendran

Thank you for your post. 

As discussed, kindly note that we will look into this matter and provide a response as urgently as possible. 

Regards

DISCOVERY LIFE
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ravendran N's update20 Mar 2021, 04:00
Reviewer Update
A note to the CEO of Discovery life. I hope this goes directly to the CEO.
I am in the process of taking out a life cover on myself. I had seen online your ad of how you get insured in 60 seconds but I am so disappointed that Discovery cannot send a nurse to do my medicals. My entire family is with Discovery in term of life, health and investment. I am being treated very poorly and it a bitter experience I am facing. I being the insured have no more words here. I am sincerely thinking of moving our entire business to another insurer. Poor customer care service with no follow-up and feedback. I hope this note is given to you. I maybe one of the million of people that brought this to your attention or may be none.
Discovery Life
Discovery Life's reply07 May 2021, 12:39
Official
Dear Ravendran

We confirm that the complaint inquiry has been closed. 

Regards

Precious 
DISCOVERY LIFE