Discovery Life cancelling policies due to non payment during lockdown

I Have my Discovery Life Policy for 15 years. Due to the Lockdown and other financial issues I was in arrears with my premiums. I called the call centre to try and re-instate the policy and make some payment arrangements but they refused. I would have thought a company like Discovery life would understand and try to work with there clients during this worldwide pandemic that we all experiencing. It's sad to no that this is how they treat there clients.