Discovery life are you really what you say you're about? It feels more like Discovery death today.

We as a family in the midst of a corona 19 epidemic are completely and utterly disappointed with the lack of feedback, lack of good business politics as well as services in general. MR C.C Pienaar ID number ****0 ***2 was retrenched end of July and the claim was put in end of August. It has been eight weeks since the claim was put in and we're still waiting for the funds to be paid out. We have sent numerous emails, phoned and asked a question on the Facebook page. We still haven't received any feedback that is even remotely satisfactory regarding the process of the claim. it is almost a guarantee that if we were to be owing Discovery money we would hear about it probably every single day if not every other day. If we fail to pay we would then obviously be handed over. We ask that you please put thought into what has been written. Not just as a customer but as a person who is also struggling economically due to a retrenchment. It would be of most importance to us to have regular feedback as well as a set time date excetera as to when the funds will be made available. We chose this company for very good reason and I somewhat disappointed at this. When I was employed I posted proudly about Discovery only to find out that this is the way I am treated at the end of the day. my hope is that soon I will be employed again my hope is that this is all a big mistake and will be cleared up as soon as possible. My hope is that Discovery really isn't like this. That something went horribly wrong. All paperwork and anything else that was required of me was handed forward as promptly as possible and everything was then said to be processed or in the process of being processed. The bike was also then passed down to SARS saying that it was in their hands now. It is all very confusing please can this be looked into as soon as possible. Can I please be recognised as a human being and contacted as soon as possible and have this rectified urgently.