HH
HANS H
1 reviews | Active since Dec 2019
11 Nov 2020, 12:39
Discovery Life
I have been with Discovery Life for 18 years and have paid a huge sum in premiums over this time . For me personally , my life insurance is extremely important and I have always ensured that it was paid . During Covid lockdown , my personal financial situation was adversely affected , causing me to be a month in arrears . I have been unable to negotiate any temporary relief with them . Yesterday I received a SMS from Discovery , and I quote " Your Discovery Classic Life has been cancelled ". Just like that , millions in premiums just gone like that . At the age of 60 no chance of getting a new policy anywhere . I am appalled and devastated .
Helpful (0)
Replies (2)0
Replies (2)Discovery Life's replyOfficial
11 Nov 2020, 13:21Dear Hans H
Thank you for raising your concerns with us.
We are investigating your complaint and will provide feedback via email.
Regards
Precious
Discovery Life
Thank you for raising your concerns with us.
We are investigating your complaint and will provide feedback via email.
Regards
Precious
Discovery Life
Discovery Life's reply11 Nov 2020, 13:21
Official
Dear Hans H
Thank you for raising your concerns with us.
We are investigating your complaint and will provide feedback via email.
Regards
Precious
Discovery Life
Thank you for raising your concerns with us.
We are investigating your complaint and will provide feedback via email.
Regards
Precious
Discovery Life
Discovery Life's replyOfficial
11 Nov 2020, 18:34Your complaint has been resolved and formal feedback was emailed to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Discovery Life's reply11 Nov 2020, 18:34
Official
Your complaint has been resolved and formal feedback was emailed to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
