QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

03 Jan 2024, 22:56

Discovery Life _ 1/10 Customer Service

Where to start, if you're looking for the worst provider in customer service, Discovery will defnitely take the price very early in the year. I tried to be positive person about it but i just can't anymore. Each month there is a new issue. Current issue, requested quote for amendment accepted quote, sent back documents on 27/12/2023 was not done,and got warning emails for not paying my account in time. If i wanted a provider that gives me endless hassles, i would have just stay uninsured.

0
Replies (2)
Discovery Life
Discovery Life's reply04 Jan 2024, 09:34
Official
Dear Quinton H

Thank you for bringing your concerns to our attention. We have received your complaint and are currently reviewing the details. Rest assured, we take your feedback seriously and will respond to you via email at the address on record on your policy. 

Regards 
DISCOVERY LIFE 
Discovery Life
Discovery Life's reply17 Jan 2024, 12:35
Official
Dear Quinton H

We confirm that your concerns have been resolved.  A formal response has been emailed to you via email. 

Regards 
DISCOVERY LIFE