QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
03 Jun 2023, 19:24
Discovery Life 0/10 Customer Service - ***Dedication to Clients***
Dear ***Discovery Life*** Please do not send me e-mails like "You're 60 days behind on your payment" if you don't allocate the payment in due time. I know I'm always in arrears with 30days as life happens, and I'm trying my utmost best to stay a float with all my current policies, but 4 years ago you were one of the nicer institutions to do business with, but *nowadays* you're like all other companies, just cancelling members policies, and just treat us like we're not needed in your multimillion company. I really am dissapointed in the way ***Discovery Life* is doing business at the moment. Would you like me to cancel and move to another company? Regards
Helpful (0)
Replies (2)0
Replies (2)Discovery Life's replyOfficial
05 Jun 2023, 10:01Thank you for raising your concerns with us.
We are investigating your complaint and we will provide feedback via email.
Regards,
Habibah
Discovery Life
We are investigating your complaint and we will provide feedback via email.
Regards,
Habibah
Discovery Life
Discovery Life's reply05 Jun 2023, 10:01
Official
Thank you for raising your concerns with us.
We are investigating your complaint and we will provide feedback via email.
Regards,
Habibah
Discovery Life
We are investigating your complaint and we will provide feedback via email.
Regards,
Habibah
Discovery Life
Discovery Life's replyOfficial
05 Jun 2023, 15:49Your complaint was resolved, and formal feedback was sent to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Discovery Life's reply05 Jun 2023, 15:49
Official
Your complaint was resolved, and formal feedback was sent to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
