VM
Viccie M

1 reviews | Active since Sept 2021

04 Oct 2021, 22:07

Discovery Is Messing up with My Family!!

We have received no response from Discovery since our last complaint, obviously Discovery Life doesn't care, just as you have also discovered what we have been going through with no response to queries or acknowledgement of emails. I am even considering transferring back my policies to an insurer l used before my late sister convinced me to move to Discovery. I don't wish for my family to go through all we have gone through after losing my sister in a tragic accident, to a company that does not own up!! We will knock on all doors.

0
Replies (2)
Discovery Life
Discovery Life's reply05 Oct 2021, 09:03
Official
Thank you for raising your concerns with us.

Our claims team will investigate your complaint and provide feedback via email.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply13 Oct 2021, 16:16
Official
Your complaint was resolved and formal feedback was emailed to you.

Regards,

Habibah
Discovery