sM
simm M

1 reviews | Active since Jul 2013

22 Aug 2022, 18:31

Discovery is a ****

I have life policy with them which I last year around June or July. The quotation I received was for R732+ upon finalising the quotation I received a call informing of the revised quotation due to Covid non vaccination clause and the revised quote was R983.55. I understood that and I activated the policy. Last week I gave them a call to revise the quotation because Covid is off no concern anymore and I was told that they will revise it next year and I asked why and I couldn't get a proper response. So these guys are taking my money just for the fun of it. Most are were saying this company is a **** and I gave them the benefit and now they are doing this. This needs to be exposed, why am I paying for something that is no longer a national crisis.

0
Replies (3)
Discovery Life
Discovery Life's reply23 Aug 2022, 08:30
Official
Thank you for raising your concerns with us.

We are investigating your complaint and we will provide feedback to you via email.

Regards,

Habibah
Discovery Life
Discovery Life
Discovery Life's reply25 Aug 2022, 14:43
Official
Your complaint was resolved and formal feedback was sent to you.

Regards,

Habibah
Discovery Life
sM
simm M's update25 Aug 2022, 19:11
Reviewer Update
Hi Discovery team,
Thank you resolving my issue and I really appreciate that you took action.

I'm a raving fan.