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jennisha N

1 reviews | Active since Mar 2015

03 Jun 2019, 10:08

Discovery Health - Unauthorized Debit

I had recently received a call from Discovery Life for a life cover, after a few discussions i opted to take the cover, however a few days before my actually doing my bloods i deceived to hold onto until i have financially ready to take the next step, i had sent through numerous of emails advising discovery to stop my debit order however i had no reply, on the 2/6/2019 I was debited, i need someone to call me and explain the reason for this unauthorized debit from my account .......J Naidoo - ********** 747

0
Replies (2)
Discovery Life
Discovery Life's reply03 Jun 2019, 10:39
Official
Thank you for raising your concerns with us.

As discussed telephonically we will investigate and address your complaint and we will provide feedback via email.

Regards,

Habibah
Discovery Life
Discovery Life
Discovery Life's reply10 Jun 2019, 16:40
Official
Your complaint has been resolved and formal feedback was emailed to you.

Regards,

Habibah
Discovery Life