mC
martin C

1 reviews | Active since Jun 2018

05 Dec 2024, 09:36

discovery does not stand by loyal clients

Challenor//Discovery Our ref *** i took out a life policy with discovery in 2003. at the time the sales person assured me that when i was too old to work, the premiums could stop and the pay out frozen. now i cannot work, Discovery has now told me to get lost. that was the first time discovery spoke to me in 21 years of faithful paying. the policy lapsed because i am no longer employed. i app**** to the ombudsman who never even bothered to speak to me. now, i am going to fight this improper behaviour in many channels. i am writing this note in the hope that a senior person in discovery reads it and opts to not fight and to actual show some appreciation for clients. discovery has a lock in accelerator option that they could make use of now and put an end to this dispute. but, no, discovery is too arrogant to speak to clients. these are the people involved: Adri Joubert <***>, Colline Alexander <***>, OLTI <***>, "***" <***>,

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Replies (1)
Discovery Life
Discovery Life's reply05 Dec 2024, 10:46
Official
Thank you for your post.

We note that your complaint is currently being addressed by the NFO.

Regards,

Discovery Life