AJ
Anja J

1 reviews | Active since Aug 2016

02 Jan 2017, 20:46

Discovery deceiving clients

<p>My husbands claim was approved for his Cancer Benefit - a 25 % in November 2016. Up to date we have only received 5% from Discovery, still waiting for the other 20%?? </p> <p>We pay our monthly premium religiously. Why do one have medical aid if they don't aid when you are really in need?</p> <p>We have an e-mail to prove that they state they will pay out 25%.</p>

0
Replies (2)
Discovery Life
Discovery Life's reply03 Jan 2017, 08:37
Official

Thank you for raising your concerns with us.

As discussed telephonically, we are investigating your complaint and will provide feedback via email.

Regards,
Preveshen
Discovery Life

Best regards,

Discovery Life
Discovery Life's reply03 Jan 2017, 13:15
Official

We confirm that your complaint has been resolved and formal feedback has been sent to you via email by our Claims Team

Regards,

Preveshen
Discovery Life

Best regards,