DISCOVERTYT LIFE POLICY ADJUSTMENT NIGHTMARE

I app**** for Discovery Life Cover last year and during the pandemic, I could not pay the premiums until the policy was canceled.

I then re-app**** for the policy when the finances got better and when I wanted to add my wife and kids to vitality. I was informed that they need to be on the policy of which I requested for the quotation to adjust my premiums and policy itself to include them. This has taken me from August 2021 to date to get this done. As I'm writing this review it has not been done still. When I call I'm told that all the documents have been sent to the underwriters and a few days later there is no response and have to call back again and I have re-tell the story and discover there is missing information that I have already submitted. This series of inquiries has gone to almost three months now with no joy at all. The issue still has not been resolved. I'm so fade up and frustrated and my wife can't be put on vitality at all unless this is finalized.