Disappointment by Discovery

Hi Habibah, Thank you for the phone-call yesterday and response, however, I just received feedback from Mpho Netshidambo, stating the Management has come to a decision that they wont pay current school fees for the child however they will only pay as per the previous school that she was in last year. I'm not happy with this decision, and would like the management to call and explain to me why and definitely am not accepting this decision at all: are they saying my child is limited by the decision maker? GEP Claim Goiod Day, Trust that this email finds you well, We apologise for taking long to reaspond to your query. As per management, claim has been admitted. However, fees will be paid according to what fees are at Parkdale Primary School as this will be the indemnity school since the child was attending this school at date of the member’s passing. When child progressess to Grade 8, Discovery will pay up to 20% increase of the Grade 7 fees at Parkdale Primary. Should you have any further queries please do not hesitate to contact me. Kindest Regards ________________________________________ Mpho Netshidamboni Annuity Administrator | Discovery Employee Benefits | Group Risk Discovery 1 Discovery Place, Sandton, 2196 | P.O Box 786722, Sandton, 2146 E-mail: ********** URL: http://www.discovery.co.za Discovery Employee Benefits Group Risk Claims Contact Centre: 0860 54 33 22 Find out more about other Discovery products

Hi Habibah, In the above communication I have included the communication from Mpho , well decision from hi s management. that I just received.