Delay of Claim
My father passed away on the 4th of August 2015. It has been over 3 weeks and we are still battling with the claim for his Funeral policy as well as his Life Insurance. My mother is understandably and emotional wreck after my father's passing and Discovery isn't making anything better. Unfortunately life has to go on and the end of the month is fast approaching which means there is bills that needs to be paid.<br> <br> To make matters worse, they are still taking money out of his account even after we have notified them of his passing.<br> <br> Please help us, we are desperate!
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Replies (1)Discovery Life's replyOfficial
26 Aug 2015, 10:09Hello robyn95,
Thank you for raising your concerns with us.
As discussed telephonically your complaint has been escalated to Claims Management and they will contact Mrs Mattheys directly with feedback.
Regards,
Habibah
Discovery Life
Thank you for raising your concerns with us.
As discussed telephonically your complaint has been escalated to Claims Management and they will contact Mrs Mattheys directly with feedback.
Regards,
Habibah
Discovery Life
Discovery Life's reply26 Aug 2015, 10:09
Official
Hello robyn95,
Thank you for raising your concerns with us.
As discussed telephonically your complaint has been escalated to Claims Management and they will contact Mrs Mattheys directly with feedback.
Regards,
Habibah
Discovery Life
Thank you for raising your concerns with us.
As discussed telephonically your complaint has been escalated to Claims Management and they will contact Mrs Mattheys directly with feedback.
Regards,
Habibah
Discovery Life
