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vanessa M

1 reviews | Active since Jan 2014

04 Jun 2018, 14:51

deducting even after terminating and no refunds: Worst provider ever

the worst experience i have had. i asked the scheme to terminate my policies with them as i got retrenched instead they continued to deduct and deduct again this month. my accounts are sitting on minus and they even took money from my overdafts. i have called numerous times, sent numerous emails and they still continue to deduct. how am i suppose to survive? feed my kid if they take my last bits? who will pay for the charges on my overdrafts? how am i suppose to pay for essentials?

0
Replies (2)
Discovery Life
Discovery Life's reply04 Jun 2018, 15:24
Official

Thank you for taking the time to discuss your complaint with me.

Please allow us the opportunity to investigate and provide you with feedback via email.

Regards

Precious

DISCOVERY LIFE

Discovery Life
Discovery Life's reply14 Jun 2018, 07:28
Official

Dear nessa92

We confirm that your complaint has been resolved.

A formal resolution letter has been emailed to you.

Regards

Precious

DISCOVERY LIFE