DG
Daniel G

1 reviews | Active since Feb 2015

09 May 2019, 11:03

Decline cover and don't advise why

Please can you tell me why you are declining cover? They say they will send this to my Doctor but I want to know please? * Please tell me what the reason is and if it is corrected will cover then be offered? * Sending a letter saying it is declined with no reason is not ethical

0
Replies (2)
Discovery Life
Discovery Life's reply09 May 2019, 12:28
Official
Thank you for raising your concerns with us.

We are investigating your complaint and will provide feedback via email.

Regards,

Habibah
Discovery Life
Discovery Life
Discovery Life's reply09 May 2019, 15:54
Official
Your complaint has been resolved and formal feedback was sent to you.

Regards,

Habibah
Discovery Life