DK
Daniel K

1 reviews | Active since Jul 2016

03 Oct 2023, 08:23

DEBIT ORDER DID NOT GO OFF

I was in arrears for less than 30 days and Discovery Insure threatened numerous times to cancel my life cover, they treat their clients like ****. Anyway i settled the oversue amount, i am up to date with payment but now it seems they removed my debit order asy premium for this month dud not gi off. Discover Life, PLEASE RECTIFY THIS IMMEDIATELY!!!

0
Replies (2)
Discovery Life
Discovery Life's reply03 Oct 2023, 08:47
Official
Thank you for raising your concerns with us.

We are investigating your complaint, and we will provide feedback via email.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply03 Oct 2023, 16:07
Official
Your complaint was resolved, and formal feedback has been sent to you.

Regards,

Habibah
Discovery Life