EM
Edgar M
1 reviews | Active since Sept 2020
26 Oct 2022, 14:10
Debit after cancelation
Hi I had a funeral cover with discovery life that I cancelled and I received a confirmation letter that it has been canceled with effect from the 7th then they deducted after the 7th when I call them it my monthly premium but I can't claim should anything happen please I need clarity
Helpful (0)
Replies (2)0
Replies (2)
Discovery Life's replyOfficial
26 Oct 2022, 14:30Thank you for raising your concerns with us. Your complaint has been referred to Phakama Administration Services (Pty) Ltd who manage the service and administration of Discovery Funeral policies. Their complaints department will investigate the matter and provide feedback directly to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Discovery Life's reply26 Oct 2022, 14:30
Official
Thank you for raising your concerns with us. Your complaint has been referred to Phakama Administration Services (Pty) Ltd who manage the service and administration of Discovery Funeral policies. Their complaints department will investigate the matter and provide feedback directly to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
EM
Edgar M's updateReviewer Update
01 Nov 2022, 08:42Still no communication from discovery
EM
Edgar M's update01 Nov 2022, 08:42
Reviewer Update
Still no communication from discovery