Continuous bad service

I’m disappointed with the service I’ve received. I completed my medical exam at the Discovery Centre in Sea Point, Cape Town, less than a month ago. Despite this, I’ve had to chase up the use of my report, even though the app shows the extra points from the exam, proving it was uploaded to your system.

To make matters worse, my advisor, Mr. Banda, has been unresponsive and unhelpful throughout this process. His lack of professionalism and friendliness has made an already frustrating experience even worse. I would strongly recommend assigning a more competent and customer-focused advisor to handle my case.