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Moeketsi M

1 reviews | Active since Jun 2016

28 Nov 2016, 12:25

Collection *******

<p>On the 18th of November I responded to a mail that said I've "requested to debit" my bank account on the 26th of November asking for proof of me ever sending or giving anyone permission to do so and asking for the cover to be canceled. No-one has ever bothered to responde let alone furnish me with that proof. I demand that the transaction be reversed because if you're doing somethign without the owner'consent you're being a thieve. If your priority when you deal with clients is to just collect money; mine is being given good service and since that's not what Dicovery is interested in; I demand that both Shantal Naidoo and Brunah Sisane-Thulo pay back my money before close of business today. </p>

0
Replies (2)
Discovery Life
Discovery Life's reply28 Nov 2016, 13:09
Official

Thank you for raising your concerns with us.

We are investigating your complaint and will provide feedback via email.

Regards,
Habibah
Discovery Life

Best regards,

Discovery Life
Discovery Life's reply01 Dec 2016, 09:52
Official

We confirm that your complaint has been resolved.

A formal resolution letter has been sent to you via email.

Regards,

Habibah
Discovery Life

Best regards,