1 reviews | Active since Jan 2017
Child birth is a health issue according to Discovery!
<p>My wife and I are on the Discovery life policy integrator plan. This means that based on your Vitality status and health expenses, one gets a % of your life cover premiums back after 5 years. 2016 saw the birth of my first child, there was some complications due to the birth and Discovery simply just said its a health issue! Thus they paid out less money due to our health expenses that were higher than usual. Even though we are living an active and healty lifestyle with very little health expenses each year. I have queried this since Nov 2016 and they finaly got back end of Jan 2017, saying that its a health issue. </p> <p> </p> <p>over the past few years the "colours" of Discovery has started to show very clearly...they do not value you as customer...al that they want is your money. Just shows you what kind of ethics are present...</p> <p> </p>
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Preveshen
Discovery Life
Thank you for raising your concerns with us.
As per our telephonic discussion, We are investigating your complaint and will provide feedback via email.
Regards
Preveshen
Discovery Life
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Preveshen
DISCOVERY LIFE
We confirm that the complaint has been resolved.
A formal resolution letter has been forwarded to you via email.
Regards,
Preveshen
DISCOVERY LIFE
Thank you.
Rgds
Gavin
Thank you.
Rgds
Gavin
