Change of policy without consent

Item: Discovery Life
Rating: 1
Author: Jo-Anne Appollis

Recently I had a bad experience with Discovery. They changed my policy to Life policy without my consent. After numerous calls and communication with them, they did not respond to my query. Is it legal for a company to change your policy without your consent? I am very much disapointed. Johan - **********

Helpful (0)

Replies (3)

Jo-Anne Appollis's updateReviewer Update

07 Feb 2018, 14:52

This review is on behalf of my father, Johan...

Jo-Anne Appollis's update07 Feb 2018, 14:52

Reviewer Update

This review is on behalf of my father, Johan...

Discovery Life's replyOfficial

07 Feb 2018, 15:50

Thank you for raising your concerns with us.

We have contacted Mr Cupido and will provide feedback to him via email.

Regards,

Habibah
Discovery Life

Discovery Life's reply07 Feb 2018, 15:50

Official

Thank you for raising your concerns with us.

We have contacted Mr Cupido and will provide feedback to him via email.

Regards,

Habibah
Discovery Life

Discovery Life's replyOfficial

20 Mar 2018, 16:19

Your complaint has been resolved and formal feedback was emailed to you.

Regards,

Habibah
Discovery Life

Discovery Life's reply20 Mar 2018, 16:19

Official

Your complaint has been resolved and formal feedback was emailed to you.

Regards,

Habibah
Discovery Life