KP
Kelli P
1 reviews | Active since Aug 2021
25 Aug 2021, 08:50
Cannot get through for claim!
Trying to claim for a funeral policy. Struggling to get through and have also followed instructions to sms C to a certain number and I would get a call back… sent 2 SMSs and still no call back!!!
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Replies (1)
Discovery Life's replyOfficial
25 Aug 2021, 10:15Dear Kelli P
Thank you for your complaint review.
As discussed, kindly note that this matter will be escalated to Phakama Administration Services, who administer the Discovery Life Funeral Plans.
Regards
Precious
DISCOVERY LIFE
Thank you for your complaint review.
As discussed, kindly note that this matter will be escalated to Phakama Administration Services, who administer the Discovery Life Funeral Plans.
Regards
Precious
DISCOVERY LIFE
Best regards,
Discovery Life's reply25 Aug 2021, 10:15
Official
Dear Kelli P
Thank you for your complaint review.
As discussed, kindly note that this matter will be escalated to Phakama Administration Services, who administer the Discovery Life Funeral Plans.
Regards
Precious
DISCOVERY LIFE
Thank you for your complaint review.
As discussed, kindly note that this matter will be escalated to Phakama Administration Services, who administer the Discovery Life Funeral Plans.
Regards
Precious
DISCOVERY LIFE
Best regards,