Cancellation not done on policy nr *** - L van Rensburg

My client's policy was cancelled and a reply email was given that the policy will be cancelled. See email

From: ********** Subject: -WRefNo# ********** 331#- -MailRef# ********** 778#- Date: July 5, 2017 at 14:17:01 GMT+2 To: **********

Policy number: ********** 915 Reference number: ********** 331

Dear Ivette

Thank you for contacting us.

Confirmation of policy cancellation

We have received the request to cancel the above mentioned Discovery Life policy number.

The cancellation of a policy is subject to one calendar months notice period. The policy will be cancelled as soon as the notice period has ended.

This is to confirm that the policy will be cancelled effective 1/08/2017.

If you have any further queries, please call us on ***or email **********

Today 3/10/2017, three consecutive premiums was taken for August, September and October, but no cancellation was done.

Ivette Opperman