LD
Lorraine D

1 reviews | Active since Jun 2014

19 Jan 2021, 08:31

Call center hanging up on me

WOW, get a call from your call centre, who rattles off without taking a breath. When I can finally tell her that I already HAVE a Discovery adviser, she just hangs up. How "professional"

0
Replies (3)
Discovery Life
Discovery Life's reply19 Jan 2021, 10:03
Official
Dear Lorraine

Thank you for your post. 

Kindly note that an email requesting for more information, has been sent to you in this regard.

Regards

Habibah
Discovery Life
LD
Lorraine D's update19 Jan 2021, 10:08
Reviewer Update
Hi, there....no email. What more do you need to know? It's your call centre. The call was today (19/1) at 8:28, she wanted me to use a Discovery adviser to review my policies
Discovery Life
Discovery Life's reply19 Jan 2021, 10:10
Official
Dear Lorraine 

Kindly refer to the email i Just sent to you at 10:07am.

Regards,

Habibah
Discovery Life