Blind leading the Blind.....

<p>I submitted written request to amend debit order details, accompanied by copy of I/d and proof of banking details. Two months later and am still awaiting the amendment, despite my request having been officially acknowledgement via e-mail.</p> <p>Furthermore, calls to the call-centre are an exercise in futility as you just get shunted from pillar to post..</p> <p>Am at my wits end!!!</p>