Bitter and Sweet

Sfiso Makhanya handled my refund with full professionalism and was very prompt. This was an error caused by his colleague N Dlaldla,NolwaziD. I wish he could extend such professionalism to his other colleagues such as Prudence N Dladla and NolwaziD,TshidisoM , Victor Manthatha these people do not have a clue ,understanding of their job. They lacks professionalism, sense of urgency ,never revert to clients, clients have to be the one who do the follow ups with her ,even now im still waiting for my medicals reports to confirm my actual premiums and see what the actuaries used to determine the premuims, failure for such transparency i will be subjected to random, subjective, irrational premium hikes with no rational explanation, Yes we know these things, we are aware of them, we are not all of us are your ******** clients you take advantage over. I have sent them numerous e mails with no responses ,they are pathetic and disgrace to a company that the founding member Adrian Gore worked so hard to build and compete with other institutions. I hate the fact that my Discovery life cover broker was Prudence Dladla Inc honesty she does not deserve the commission on this deal , I have all the correspondences supporting my claims against her, all of them are on e mails. I hope this review will be expidited and brought to their attention or even to the CEO