SC
Sarasvathy C

1 reviews | Active since Mar 2012

28 Feb 2022, 21:17

BEWARE - DISCOVERY LIFE IS A TRAP

POOR CLIENT SERVICE when I signed up for life cover, I made it clear that I did NOT want any inflation linked increase in my installment. This request had been IGNORED. I have been trying to do away with the increased inflation linked premium to NO avail! Discovery has been giving me the run around! In addition they seem to have a TON of "paperwork". Discovery Life cover is a TRAP even when payment becomes difficult! They need to keep to their word and do the right thing.

0
Replies (2)
Discovery Life
Discovery Life's reply01 Mar 2022, 09:45
Official
Thank you for raising your concerns with us.

As discussed telephonically we will contact you later this afternoon to discuss your complaint.

Regards,

Habibah
Discovery Life
Discovery Life
Discovery Life's reply08 Mar 2022, 18:47
Official
Your complaint has been resolved and formal feedback was emailed to you.

Regards,

Habibah
Discovery Life