Bad service

Item: Discovery Life
Rating: 1

I recently spoke to a lady from Discovery to cancel my policies ( -MailRef# ********** 176#-) but I just got a call from Johan now who was very friendly but my policies are still not cancelled, I have already signed a new policy with another FSP... Kindly cancel before the start date of the 01st/04/2018 as I have request via email a week ago!!!

Helpful (0)

Replies (4)

Discovery Life's replyOfficial

23 Mar 2018, 11:28

Thank you for raising you concerns with us.

We have not been able to reach you telephonically for more information. We have therefore emailed you in this regard.

Regards,

Habibah
Discovery Life

Discovery Life's reply23 Mar 2018, 11:28

Official

Thank you for raising you concerns with us.

We have not been able to reach you telephonically for more information. We have therefore emailed you in this regard.

Regards,

Habibah
Discovery Life

's updateReviewer Update

23 Mar 2018, 11:33

No missed call/s no email, just cancel all the products. I will not join Discovery anytime soon!!!

's update23 Mar 2018, 11:33

Reviewer Update

No missed call/s no email, just cancel all the products. I will not join Discovery anytime soon!!!

Discovery Life's replyOfficial

23 Mar 2018, 11:39

Please note that we have left a voice message for you on the number you have supp**** and an email was sent to you.

Regards,

Habibah
Discovery Life

Discovery Life's reply23 Mar 2018, 11:39

Official

Please note that we have left a voice message for you on the number you have supp**** and an email was sent to you.

Regards,

Habibah
Discovery Life

's updateReviewer Update

23 Mar 2018, 12:11

I hope it's a voice mail that you cancelled your policy, but still nothing on my phone and I'm waiting for you cancellation email. Regards

's update23 Mar 2018, 12:11

Reviewer Update

I hope it's a voice mail that you cancelled your policy, but still nothing on my phone and I'm waiting for you cancellation email. Regards