Bad Faith Insurance

I would like to lodge a complaint regarding the poor service/ quality of the delay in processing a claim taken from Structured Wealth Management for Discovery I am writing this letter to convey my extreme displeasure at the lack of service from SWM .It is now 4 months since a claim was submitted, and I feel that you have taken far too long to deal with this matter. I have already presented sufficient evidence in the support of this claim. The lack of communication from SWM regarding the claim from Discovery is having a serious impact on your client's livelihood, it is vital that this claim is taken seriously and processed. This means putting clients at the very heart of the process. To add severe insult to injury, your request for duplicates of documentation and Obstacles of poor communication is lacking for the understanding off your own business function. Your business deals with people. Put your client's needs before your own as your companies SERVICE is unrealistic to say the least.SWM is giving people a false sense of connection to your brand. Could you imagine the negative effect of social media regarding this issue? Guess you will find out NOW. Indhresen Naidoo *** <div><br></div><div><em>(Supplier name changed from <em><em>Discovery Invest </em> </em> to Discovery Life by Hellopeter.com)</em></div>