ME
Maretha E

1 reviews | Active since Oct 2022

01 Aug 2025, 16:14

BAD CUSTOMER CARE AND SERVICE

What a bunch of absolute *********** employees. I made to e exact 10 calls AT LAST when I got to a person he said he wil transfer me to the correct department. He disconnected me. HE HAD MY NMBER BECAUSE HE CALLED ME!!! then just ignored me after he disconnected my call. When I called 16h00Y "YOU'VE REACHED US OUT OF OFFICE HOURS"

Please employ people with people's skills and call back WHEN YOU DISCONECT THE CLIENT!!! REALLY!!!! DISCOVERY LIFE YOUR SERVICE SUCK

0
Replies (1)
Discovery Life
Discovery Life's reply04 Aug 2025, 09:08
Official
Dear Maretha Els 

Thank you for taking our call earlier.  We are truly sorry for the frustration and inconvenience you experienced. 

We appreciate you sharing your concerns with us directly and regret losing the opportunity to assist you further.  

Kind regards,
Discovery Life