WS
Wade S
1 reviews | Active since Aug 2020
16 Aug 2020, 20:56
Appauling service
After being left without work because of covid19 I contacted Discovery to assist so I can use my policy in these tough times, no assistance, absolutely shocking service they simply don't care about the clients they respond after weeks and the communication is downright pathetic. I'v been paying my policy religiously and when approaching them for some sort of relief they were of no help, since my policy has lapsed and I lost all monthly contributions!! Stay away from discovery life they promise you the world just to get you to sign up once you signed up they don't care.
Helpful (0)
Replies (2)0
Replies (2)Discovery Life's replyOfficial
17 Aug 2020, 09:01Thank you for raising your concerns with us.
We are investigating your complaint and will provide feedback via email.
Regards,
Habibah
Discovery Life
We are investigating your complaint and will provide feedback via email.
Regards,
Habibah
Discovery Life
Discovery Life's reply17 Aug 2020, 09:01
Official
Thank you for raising your concerns with us.
We are investigating your complaint and will provide feedback via email.
Regards,
Habibah
Discovery Life
We are investigating your complaint and will provide feedback via email.
Regards,
Habibah
Discovery Life
Discovery Life's replyOfficial
19 Aug 2020, 18:46Your complaint has been resolved and formal feedback was emailed to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Discovery Life's reply19 Aug 2020, 18:46
Official
Your complaint has been resolved and formal feedback was emailed to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
