1 reviews | Active since Jul 2017
Adding a foreign spouse to funeral plan
<p>I have health cover and life insurance with discovery. My husband has two life covers with you and he is on vitality. I have a funeral policy as well and because we are married now, I wanted to add him to the cover. I was then told I can't add him because he doesn't have a SA ID. But its ok for you guys to give him a credit card, cover his health and life, but not cover him for death? Who came up with that and what is the reason behind it? What's worse is that when I was applying, the lady on the phone failed to tell me that I can't add a foreign spouse. I had even sent them all the documents and signed those stupid forms of theirs. I thought Discovery was one of the best companies to insure with until now. How can you not be able to meet your customers needs? I am sure I am not the first in the country to request this. This is unacceptable. With this happening, I think I will move to other companies that give thought to their customers.</p>
Thank you for raising your concerns with us.
We are reviewing your complaint and will provide feedback via email.
Regards,
Habibah
Discovery Life
Thank you for raising your concerns with us.
We are reviewing your complaint and will provide feedback via email.
Regards,
Habibah
Discovery Life
Your complaint has been resolved and formal feedback has been sent to you via email.
Regards,
Habibah
Discovery Life
Your complaint has been resolved and formal feedback has been sent to you via email.
Regards,
Habibah
Discovery Life
