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Vanessa N

1 reviews | Active since Oct 2012

21 Dec 2025, 14:15

ABSOLUTE CESSION POLICY A ****!

Discovery why are you holding back a payment on a policy that should have been concluded and paid to the beneficiary? I am the policy owner, policy payer and the policy beneficiary. My dad did an absolute cession on the policy .But yet you choose to take my brother in laws side and you are awarding him an opportunity of getting a lawyer by the end of January 2026 .You have no legal instruction and a plausible legal reason for not paying me the policy. You are acting in severely bad faith.

A policy payout cannot be stopped based merely on a "promise of a legal instruction". Insurance policies are legally binding contracts, and you as the insurer must have a valid contractual or legal reason to withhold my payment, which usually requires more than just an informal or impending legal action. Right at the this moment you have none!

LET MY BROTHER IN LAW TAKE ME TO COURT WHY ARE YOU MEDDLING IN FAMILY AFFAIRS?? IS THIS DISCOVERYS WAY OF FINDING AN EASY WAY OUT FOR NOT PAYING ME? CONTACT ME URGENTLY!! WHAT IS THE POINT OF A LIFE INSURED DOING AN ABSOLUTE CESSION AND ONLY FOR DISCOVERY FOR DISREGARD IT?

I WILL KEEP THIS POST UPDATED SO PEOPLE LIKE MYSELF WHO WAS THE ONLY CHILD THAT FINANCIALLY SUPPORTED THIER PARENTS AND PAID HIGH PREMIUMS DONT GET TAKEN FOR A RIDE!

NO LEGAL INSTRUCTION AND YET YOU PAUSE MY PAYOUT BASED ON WHAT EXACTLY?? YOU EVEN HAVE A 2 AND HALF HOUR RECORDING WHERE MY DAD SAT WITH YOUR FORENSIC INVESTIGATORS TELLING THEM HOW THE SAME BROTHER IN LAW MADE HIM SLEEP OUTSIDE!

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Replies (1)
Discovery Life
Discovery Life's reply22 Dec 2025, 08:43
Official
Dear Vanessa Naidoo

Thank you for sharing your feedback with us. We have referred your feedback to a manager in our Claims team, who will investigate the matter and provide detailed feedback to you on email. 

Regards
DISCOVERY LIFE