A COMPLETE LACK OF CUSTOMER SERVICE

I have been trying to get life insurance from Discovery Life for more than a month. However, every time they email me asking for additional details which I have already provided. I have been asked to draw up my own consent forms, and fill in information regarding arthritis, and ear and nose diseases despite explicitly stating I have none of these during the 45 minute call I had with your consultant.

I genuinely do not understand how a company can expect me to work to get their ****** product when they are the ones who are going to get paid. At this point, I have had enough and will simply go to a competitor who does not send out a email with irrelevant forms attached once a week.

If this is how they treat prospective customers, I cannot imagine how they treat people trying to claim.