23 years of loyalty to Discovery life and now having to go to court against them no advocate high court

Hi Discovery life please reveal what position you hold at discovery life?

Your internal professional lawyers could not help me, they had to bring big attorneys in. So with all respect due your message is appreciated but if legal lawyers internally could not help, how will you be able to help, all respect due.

I have done plenty research from a bed and from a position of depression coping with my future and challenging Discovery life was not easy still today I am recovering but getting stronger, Discovery life has very rarely had matters against them in court, I have phoned 21 attorneys from big to small practices and all say we can’t take your case, it will be a conflict. So all attorneys are under the wing, i would also sign something if discovery approached me thinking i got a big firm contract. But that is a way to protect themselves from being in court, they take everyone to court and choose the smallest for the easiest and the biggest for the bid ones. But we all deserve by insurance law the right, to fairness, transparency, and honesty, we need to keep the very same rules or we forfeit our money and benefits immediately. If I have too I will call legal aid and still be confident as facts in writing and recordings and emails, and Nfo statements under oath cannot be changed. I will see Discovery in court and your best attorneys, it will attract many people that have suffered, to come forward, well documented on case studies but never get to court, because either they afraid, haven’t got means, haven’t got energy because you are weak, or can’t find an attorney or don’t have the knowledge of the law so they give up. Not me the will always stand no matter how big or small you are .

I would like to know has any body with a discovery life policy for disability ever experienced, what I believe is shocking that schedules of policies go missing of a system not one but two and they say that they cannot find them. I received a letter from Discovery life saying ticket closed cannot supply policy schedules, been a client for 23 years you would not think that a computer that’s stores policies up to 5 years after a claim, looses schedules, I find this very irregular as access to information is our legal right, as it has all your personal information on it. You have paid for this information to be protected and not go missing, where is it, who has my information, and how does an authorised banking system loose documents. Can anyone share if this has happened to them, especially whilst in the middle of a claim process. I believe that access to information is one of the insurers responsibilities to give an answer to , not send a letter we cannot supply. According to POPIA regulations can discovery life explain to me how it’s possible, as you said earlier deal with your attorneys, i think the public and I need an answer from the source that has lost 2 schedules. I believe this is not a question to ask your attorneys unless it’s a legal matter, no it’s a matter between, a paying client and the Insurer they choose to use for 23 years. Showing your faithfulness we cannot except this question to go unanswered. Your attorneys deal with legal matters, and this is a matter that your insurer needs to answer. Your non disclosure act 12 says, should is a paying clients, fail to disclose any information, you are entitled to suspend our cover. And Discovery also refuses to pay a client for non disclosure, if that’s whats a clause on policy schedule and you can take our money and we loose, I believe this is a related issue, you cannot send a client an email saying we cannot supply policies requested ticket closed, that’s non disclosure of where my policies are, please give your comment on the act of POPIA regulations for the public to understand, should they require your services for any policy in future.