AZ
Ayanda Z

1 reviews | Active since Dec 2011

07 Aug 2020, 13:44

Zunaid Joseph - Outstanding Service

I needed a plumber to unblock my drain, I got in touch with Discovery emergency assist and was assisted by Zunaid Joseph. This was in the afternoon, he tried to get a plumber within my area or Joburg as whole but no one was available so ended up getting a plumber from Pretoria which is about 100km from my home. I am so grateful for his help and interest in ensuring that my problem is resolved timeously. Zunaid kept in contact, updating me, ensuring the plumbers had arrived, and proper feedback was given. I am truly grateful and impressed by the service I received. Zunaid is indeed an asset to the company and I do hope he is appreciated for it.

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Replies (1)
Discovery Insure
Discovery Insure's reply07 Aug 2020, 13:51
Official
Good day Ayanda

Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. 

Regards
Discover Insure