JW
Jason W

1 reviews | Active since May 2024

28 Feb 2025, 16:35

ZERO customer service

Pitty the star ratting system doesn't go into negative . As a purple client two days twelve messages , phone hung up on me , rude consultants kept on hold for 20 mins at a time blatant lies be warned zero customer service , zero respect , just look at negative ratings on this site and that tells a story

0
Replies (2)
Discovery Insure
Discovery Insure's reply28 Feb 2025, 16:42
Official
Good day Jason,
  
 Thank you for bringing your concerns to our attention.
  
 Our apologies for any inconvenience experienced in dealing with us recently.
  
 We have made the relevant management team aware of your distress.
  
  Regards
  Discovery Insure
JW
Jason W's update28 Feb 2025, 17:26
Reviewer Update
so that's now message number 13