AL
Andreas L

1 reviews | Active since Mar 2022

13 Sept 2023, 12:18

Zero Customer Feedback on Discovery Drive Issue for 5 Months.

My Discovery Drive has not been working since May this year. I have contacted them numerous times on whatsapp and received references telling me they are fixing it but nothing is happening. I've been loosing my Rewards for x5 months now. Today I phoned and waited on the phone for more than 32mins supposedly for the technicians to speak to me. Eventually I put then phone down. Reference: IPLS-19957.

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Replies (2)
AL
Andreas L's update20 Sept 2023, 10:37
Reviewer Update
7 days later with no result. I've only received a phone call with Discovery apologising
AL
Andreas L's update28 Sept 2023, 09:28
Reviewer Update
2 weeks later with zero feedback.