Young Driver Rewards Not Received

My Young Driver Rewards (NOT Vitality Fuel Rewards) for the last 6 months where to be paid to my Young Driver Card on 31 January 2015.I have logged into you website and I can see the amount owed to me, why has it still not been released?<br> However what really annoys me is the complete lack of interest you guys have shown with regard to getting this resolved,especially considering that the amount owed is relatively small.This is the SECOND complaint I am logging for the EXACT SAME issue in the last two weeks!Not to mention the FIVE emails that I have sent since 5 Feb that where completely ignored!<br> This is not the first time that I have had to chase you guys for my Rewards. On all occasions I have dealt With the same relationship manager.Last week Monday (9th) she finally called and said it would take 48 hours to get me feedback.I am hardly surprised that a week later nobody has bothered to get in touch,and AGAIN you ignored the email I sent on the 13th.<br> This kind of customer service is despicable,and I am not impressed with you at all. I expect you to contact me immediately with a resolution,my phone is on so the excuse of being unable to reach me will not work.You also have my email