YOUNG ADULT BENEFIT COMPLAINT - NO COMMUNICATION

I made contact via e mail to ********** on the 8th June after having a telephonic conversation with them regarding my young adult benefit that was removed from the system (system error) now i am still waiting on a reply about the monthly fund report and balance. They rep**** on the 8th and told me it was escalated. on the 17th june i followed up still no reply, on 18th they said it was escalated again, 2nd July i mailed them again still no reply, they said i will be contacted within 24hours REF ********** 217 I HAVE BEEN WAITING NEARLY A MONTH TO GET SERVICE OUT OF YOU... AND THEN YOU LIVE MY THIS MOTTO ON YOUR E MAILS: Please note that this is not the level of service we strive to deliver and are concerned about the content of your mail. PATHETIC SERVICE, AND YOU CALL YOURSELF THE BEST "DISCOVERY"