You cannot REFUSE to cancel my Policy

Item: Discovery Insure
Rating: 1
Author: renee H

I phoned in, held 3 min 26 sec just to speak to a very rude consultant. I have to answer all his questions but he wont answer ONE of mine? He basically refused to cancel my insurance and put the pone down on me. You cannot refuse to cancel my policy.

Helpful (0)

Replies (2)

Discovery Insure's replyOfficial

26 Nov 2025, 11:19

Good day Renee

Thank you for reaching out to us. We'll refer your cancellation request to the relevant team and someone from the team will be in contact to assist.

Regards
Discovery Insure

Discovery Insure's reply26 Nov 2025, 11:19

Official

Good day Renee

Thank you for reaching out to us. We'll refer your cancellation request to the relevant team and someone from the team will be in contact to assist.

Regards
Discovery Insure

Discovery Insure's replyOfficial

26 Nov 2025, 13:59

Good day Renee

Thank you again for reaching out to us. As confirmed by our team on Facebook and on the Cancellation letter, your policy has been cancelled as requested, effective 30 November.

Regards
Discovery Insure

Discovery Insure's reply26 Nov 2025, 13:59

Official