Writing off my car without contacting me
<p>It was on the 15-03-2017 when I was on my way from petermaritzburg to Durban around 16:30PM. It was a heavy running on that time. Everyone was driving with some hazards. when I was on N3 close to the off rump of shongweni my car was spinning in the road 4 times when it supposed to cross the road to the other side it stark between that fince separating the road. Then mirrors both side broken and bump as well. Within a second this guy working for T towing was inside my car. When I ask him to go out he call insurence without my permission as he take number on car. Finally discovery allows him to tow car and drop me home. He call tracker because he say guy for track will drop me home. When we arrived at auction nations pinetown tracker guy leave me there. I ask him to take me home as his colleagues agree to the insurance he will drop me home. He refused. Then I take my car keys to security I drive my car without mirrors and broken bump. Until I reach home. Soon I reach home I call insurance to inform then about situation. On the following day which is 16-03-2017 discovery send farm boy towing to tow my car from the house . I didn't hear anything from discovery for the whole week. When I call they told me Grayson from discovery deal with the claim. Grayson send me email for writing off my car without any discussion. When I call him to ask 2 mirrors and bump is write off as I drive the car from auction nation to my home. He didn't give me reason. Finally I got assessment report. To that report they adding there own damages. Then I told Grayson to arrange another day to reassess car while I'm there. He email me last week to meet assessor on Monday 03-04-2017. Today on my way going meet assessor I got call from Brendon auction nation told me assessor won't be able to meet me. He will reassess the car. I call that assessor his name is Shaun parklen. He say he is not him who did assessment is Mike. He work Pietermaritzburg breach . I ask him why on this report is all your information. He say he don't know. What such a crock. He realize now he got caught that's why he hitting him self. He was lie. When I reach to the auction nation brendon told me again as the report say is him who did assessment. I call him again he didn't answer my call. Then I send him text. When we did reassess with brendon oh my god Shaun make his additional damage. Then he can sell my car to his friends. I'm still shocked and surprised with how the insurance work with assessors. Why they re such the crocks. People have to be aware of this discovery company. It employing fligh by night crocks. I will make sure I expose them how they crock people. I been talking with SPEAKOUT then we will finalize everything with SPEAKOUT tomorrow. I been emailing wendy for south coast. You can see this shauna this game he play all the time when he assesso women s car. Now he realize he got caught he runner way and chenge him self. They waisting my time as they know I'm not staying in country. I want discovery fix my car. If I need new car I can buy cash. As I did on January. And Shaun broke ather parts inside car to add more damage. What such a crock. You can see re the skeem that's how they work Grayson and shaun. People will be updated to the media. And SPEAKOUT will take it over. Hello peter play your roll</p>
Thank you for taking my call.
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We are investigating your concerns with the relevant parties so that we may address the issues raised.
Regards,
Sakhe
Discovery Insure
Thank you for taking my call.
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We are investigating your concerns with the relevant parties so that we may address the issues raised.
Regards,
Sakhe
Discovery Insure
