MM
Michelle M

1 reviews | Active since Apr 2013

08 Dec 2015, 16:47

Writes off Car, does not provide Courtesy car

Hi <br> <br> I recently made a claim with Discovery Insure ,no. ***. They wrote my vehicle off as uneconomical to repair.and offered to pay out only 30k and come to uplift the vehicle.Now they want to settle the claim and pay me out the 30k take my car which im still using anyway to drive around and not ive me something to use in the meantime.i need to run around look for a vehicle with only 30k (my car was paid up by the way) and they wont even give me anything to use for all those errands.it is unacceptable considering ive been loyally paying hefty premiums on a monthly basis to get no assistance in the end

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Replies (1)
Discovery Insure
Discovery Insure's reply08 Dec 2015, 19:44
Official
Hello michelletatenda,

Thank you for the time afforded and the opportunity to address your concerns.

I will be in contact with you on Friday in order to finalise a way forward with the settlement of your claim.

We apologise for the incontinence experienced.

Regards
Sekgobola
Discovery Insure